A provider client once said to me, “I don’t understand all this ‘statistical gobbledygook.’ Tell me why I should care and how I can actually use this.” It was a valid request.
Asking for the medical record
By
Steven Littlehale
Jan 29, 2014
Millions of dollars have been paid by nursing homes who unsuccessfully defended themselves against incomplete or absent documentation. There are not as many legal guidelines regarding medical records maintenance...
Waiver or not, here I come!
By
Steven Littlehale
Mar 28, 2020
The immediate relief I felt when the Centers for Medicare & Medicaid Services issued a blanket waiver 1135 on March 13 was soon replaced with confusion and anxiety.
Resolving that tension between clinical and financial leadership
By
Steven Littlehale
Jan 27, 2020
It’s time to give purchasing agents more room to operate in long-term care. Here’s why, and now here’s a group that can help their efforts.
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
The Jimmo scorecard and CMS compliance update
By
Steven Littlehale
Nov 25, 2014
In some ways, 2014 has been a monumental year. But it’s not over yet, especially with regard to Centers for Medicare & Medicaid Services steps regarding the historic Jimmo settlement agreement signed...
Don’t mess with my Uber rating!
By
Steven Littlehale
Jun 21, 2017
My most recent trip to Washington, D.C., was wrapping up like most others. I was heading to Reagan Airport by way of Uber, but what happened next was not typical — and drove me to write this piece.
Sometimes you don’t need a predictive analytic when common sense will do
By
Steven Littlehale
Feb 08, 2019
Once again, we’re seeing that the importance of Five-Star outcomes has increased at a greater velocity than a cupcake out of the Magnolia Bakery.
What the government gives, the government can take away: Why you should CARES
By
Steven Littlehale
Nov 15, 2020
“Don’t worry about it. Take the money. We’ll deal with the details later,” said no one ever — especially not the federal government.
The importance of data accuracy
By
Steven Littlehale
Apr 10, 2013
Has a day gone by when you haven’t heard about a new healthcare reform requirement coming of age? This month skilled nursing facilities were supposed to have started having an operational compliance...