As a boss, are you providing good guidance, or ‘good’ stories?
By
John O'Connor
Nov 22, 2013
Say what you will about bad bosses: They always seem to create great stories. But not usually as intended.
Data analysis doesn’t always lead to good choices: report
By
John O'Connor
Jun 04, 2012
Long-term care operators are increasing their commitment to gathering, storing, accessing and analyzing data. But many firms fail to harness that data in ways that lead to good business decisions, according...
‘I do not have a job. I have always had a mission.’
By
John O'Connor
Jul 26, 2020
My favorite teacher of all time is still going at it, as she has been for more than five decades. She’s Leah Klusch.
The problem with playing the blame game
By
John O'Connor
Jun 16, 2020
Mama always said that when all is said and done, more usually gets said than done.
Four things skilled care operators better watch during 2019
By
John O'Connor
Dec 17, 2018
You know that big ol’ bullseye that always seems to be on your back? It’s about to get bigger.
God help providers accused of religious discrimination
By
John O'Connor
Aug 15, 2014
There was a time when reading Gary Larson’s “The Far Side” was an essential part of my daily routine. Yes, the now-defunct strip was a bit quirky, but it was almost always good for a...
Looming employee insurance mandate could be a lose-lose
By
John O'Connor
Sep 24, 2012
Staffing has always been a major challenge in the seniors housing and care sector. And a new health insurance requirement scheduled to take effect in less than 16 months could worsen the problem.
How to be a traitor in long-term care
By
John O'Connor
Jun 04, 2018
Another day, another love letter. This one comes from one of my less-than-adoring fans. I’ll skip to the juicy part: “You fat, ignorant SOB. Why are you always picking on operators?”
This Medicare shift may change the way you do business
By
John O'Connor
Mar 06, 2015
When you ask providers to name the biggest Medicare change they’ve encountered, the answer is almost always the same: the advent of prospective payments. But we’re not hearing much about a...
Who invited them?
By
John O'Connor
Sep 07, 2021
After O’Connor family gatherings, it’s always the outrageous attendees who are remembered and later talked about. Nursing home operators can relate, as they’re being reminded yet again after...