Let’s say you want to purchase a new car. Would you walk into a dealership and request “a Toyota”? Not likely.
The Bigger Picture: A route to better hiring
By
John O'Connor
Aug 02, 2019
Even in good times, hiring qualified frontline workers is problematic for many skilled facilities.
The trouble with bullies
By
John O'Connor
Jan 02, 2013
The Supreme Court recently heard oral arguments on the unpleasant subject of workplace harassment. At issue is whether an employer is responsible when the bully is not strictly a boss.
The Big Picture: A heartfelt reminder
By
John O'Connor
Dec 05, 2019
Mark Parkinson just might be the best leader the American Health Care Association has ever had.