Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
This long-term care legal trend is liable to upset you
By
James M. Berklan
Dec 08, 2016
Liability costs are expected to rise 6% in 2017 for skilled nursing operators, according to a new report. But there’s a more disturbing stat than that to be reckoned with.