The message is perfectly clear: Too often we aren’t
By
James M. Berklan
Sep 01, 2007
The telephone call came from the doctor’s office. I wasn’t put off too much that an office worker was on the line instead of the doctor or nurse. I was anxious to get the test results.
It’s not just you: Everything’s hard about Phase 2 Requirements of Participation
By
James M. Berklan
May 23, 2018
An interesting phenomena occurred Tuesday when we asked providers for the toughest part of complying with Phase 2 provisions of the Requirements of Participation.
The really good news about the future of long-term care leaders
By
James M. Berklan
Oct 16, 2020
Experts seem to agree: Long-term care leadership is one thing that’s not suffering during this pandemic. On the contrary.
Historic effort underway to build future generation of aging services leaders
By
James M. Berklan
Dec 21, 2016
Federal lawmakers often seem to look down on aging care professionals, but it might not be long before they’re looking up to them to learn how to get things done.