Now is the time for leaders to assume the mindset of engagement as a business priority. Now is the time to turn the rhetoric of “employees are our most important resource” into reality.
Listening: The other side of crisis communication
By
Nancy Anderson, RN, MA
Jun 29, 2020
A question I hear ever more frequently from senior care leaders is: “How do I really know how my employees are doing as they cope with the fear and uncertainty of our current environment?” Crisis communication...
When it comes to COVID-19, family matters!
By
Nancy Anderson, RN, MA
Sep 18, 2020
Although your residents, patients and employees are top priority, we all know there is another important group that is trying to cope with the challenges of COVID-19 … the families of your residents...
Diary of a new hire
By
Nancy Anderson, RN, MA
Aug 18, 2020
While employee retention is always a top priority, operating in a pandemic intensifies the urgency to hire and maintain competent, committed staff. Since the first three months of employment are particularly...
Employees share their pandemic experience
By
Nancy Anderson, RN, MA
Dec 11, 2020
“Although these are less than ideal circumstances, we have all pulled together as a team. That extra bit of support and acknowledgement we get from leaders makes a difference. Simple things can go a...
Workplace expectations of the youngest generation
By
Nancy Anderson, RN, MA
Dec 09, 2021
With Gen Z and Millennial generations now making up 46% of the full-time U.S. workforce, it makes sense to pay attention to the workplace needs and expectations of these employees. While a lot has been...
Do your employees have a clear line of sight to what matters most?
By
Nancy Anderson, RN, MA
Jun 12, 2018
“I have a clear understanding of the goals and priorities of the organization.” Would your employees agree with this statement?
Is anyone listening?
By
Nancy Anderson, RN, MA
Aug 05, 2016
In my last blog, I shared some thoughts about people-focused managers as a key factor in creating a culture of engagement.
Employee exits don’t necessarily mean a permanent goodbye
By
Nancy Anderson, RN, MA
Jul 08, 2021
I was a boomerang employee. Boomerang employees are people who leave an organization for personal or professional reasons and then come back to their former company as a re-hire. Just to be clear,...
Can we talk? (Will you listen?)
By
Nancy Anderson, RN, MA
Jul 25, 2018
Consistent communication aligns everyone’s efforts, and provides insight into how each person’s work contributes to the goals and priorities of your organization. But engaging communication...