Last week an insurance adjuster came over to scope out some storm damage. Anyone who enters my home must be vaccinated or wear a mask (I keep clean masks at the front door. I’m nice like that). If...
Love in the time of … COVID-19
By
Jean Wendland Porter
Apr 08, 2020
To borrow from Gabriel Garcia Marquez, writer of Love in the Time of Cholera: “He allowed himself to be swayed by his conviction that human beings are not born once and for all on the day their mothers...
Never ruin an apology with an excuse
By
Jean Wendland Porter
Jun 28, 2022
Never ruin an apology with an excuse – Ben Franklin Medical malpractice is not something we like to think about. For my entire career, even though I worked for corporations and individual entities,...
‘Notes from Underground,’ with apologies to Dostoevsky
By
Jean Wendland Porter
Dec 11, 2020
This is a throwback to college reading. It’s been a while for some of us, so bear with me for a minute. In 1864’s Notes from Underground, Fyodor Dostoevsky’s narrator believes life in Utopia...
Making email matter
By
Jean Wendland Porter
May 01, 2019
ALL emails are good because communication is good, but some could be clearer and communicate more thoroughly and competently what you want to say.
HIPAA and eHealth: Avoiding problems
By
Jean Wendland Porter
May 09, 2016
As long as the means of getting the information are protected, encrypted, and encoded, sharing information to provide care has never been easier and quicker. However, it’s our responsibility and...
Life or death
By
Jean Wendland Porter
Jun 13, 2018
As healthcare workers, especially as healthcare workers in long-term care, we don’t have jobs that most people can identify with.
Short-handed or short-sighted?
By
Jean Wendland Porter
Feb 15, 2017
When we communicate that we are having staffing issues, whether or not that communication is correct, we are telling the residents and their families that we can’t do our jobs.
Staring into the abyss when the abyss won’t make eye contact
By
Jean Wendland Porter
Oct 28, 2016
In this world of RACs, ADRs, denials and incentivized payback demands, it behooves us as providers to stare back at The Abyss and defy the illogical and irrational edicts of “PLOF” as the determining...
Tale of the tape
By
Jean Wendland Porter
Jul 06, 2016
The Summer Olympics are upon us. We will be seeing swimmers, volleyball players and pole vaulters striped in colorful tape again