Regulators consider adding satisfaction surveys to nursing home rating system
Jul 10, 2009
Federal regulators are meeting with nursing home operators and other key stakeholders today to discuss ways in which resident and family satisfaction surveys might be factored into the new facility Five-Star...
Civil Money Penalty funds don’t have to go directly to nursing homes, CMS notes
Jun 26, 2009
A recently released memo from the Centers for Medicare & Medicaid Services clarifies that Civil Money Penalty (CMP) funds are not just for nursing homes.
Nursing home residents appreciate caring staff, but workers could do a better job honoring resident wishes,...
By
Tim Mullaney
Jan 10, 2014
Caring staff members who form close relationships with residents are a strength of long-term care facilities, but workers could more consistently honor residents’ choices and privacy, according to...
Older residents ahead?
By
John O'Connor
Apr 06, 2015
Conventional wisdom holds that the sweet spot for long-term care residents is around age 85, give or take. But what if that figure were to increase dramatically?
Mind your p’s and q’s
By
Barbara Dice
Jul 12, 2010
Practicing good manners makes residents feel more comfortable and helps to motivate staff.