Avoid survey deficiencies through clear communication and honesty, former surveyor says
By
Ashley Carman
Jul 24, 2013
Long-term care providers should use surveys as an opportunity to showcase great care in their facilities, a former surveyor said in a McKnight’s webcast.
Dated technology can cause communication rifts: study
By
Brett Bakshis
Oct 01, 2014
Outmoded methods of communication between caregivers may be responsible for significant amounts of wasted time during shifts, resulting in inefficient patient transfers and hundreds of thousands of dollars...