On a scale of A to 17, with one being “Always” and red being “Parsnips,” how would you rate your experience with customer satisfaction surveys? I’m sure most of you use them,...
A miracle of reflection
By
Gary Tetz
Apr 01, 2014
Sometimes in business — and particularly in the long-term care business — it can be useful to see things from a fresh, unexpected perspective.
Driven to drink – cheers!
By
Gary Tetz
Mar 04, 2015
Is it just a coincidence that on the day after the most heartbreaking defeat ever in Seattle sports, following the worst coaching decision in recorded football history, not just the Super Bowl, I choose...
Stress mismanagement
By
Gary Tetz
Oct 01, 2012
I should have known right then that too much job-related stress was finally getting to me.
Things I Think: Out of control, loving it
By
Gary Tetz
Jun 08, 2018
Pretty much any sense of personal control — in your schedule, to-do list or even life sometimes. That’s what you’ll have to give up to be a great, and happy, long-term care facility administrator....
Things I think: Surviving the treadmill
By
Gary Tetz
Mar 08, 2018
Exercise can be hazardous to your health. Like antipsychotics, its pursuit should include a black box warning that atypical, or even typical, fitness attempts carry increased risk of injury and embarrassment....
Elf solves LTC staffing crisis
By
Gary Tetz
Dec 14, 2017
November 28 is ruined for me now. Thanks, CMS. For years, I’ve been celebrating it as the fateful day in 1443 when Albanian George Kastriotis Skanderbeg and his forces liberated Kruja in Middle Albania...
Conventional wisdom
By
Gary Tetz
Oct 05, 2015
It’s long-term care convention season again. You can feel it in the air. Strange, troublesome urges start to take over.
Waiting for a pellet
By
Gary Tetz
Jun 06, 2016
From now on when I ponder the future of long-term care, I’ll think about Uncle Jimmy.
Inaction may seal our fate
By
Gary Tetz
Aug 01, 2012
The 4th of July is usually a really great time to feel warmly about America. But after watching my dog driven insane by a barrage of exploding devices, my patriotism has ebbed.