I always get a kick out of doing my year in review. Did I meet my personal and professional goals? Did our clients improve their outcomes? Were new relationships established and old ones strengthened?
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
New staffing rules redux
By
Steven Littlehale
Jun 05, 2015
The Centers for Medicare & Medicaid Services’ proposed rule for skilled nursing facilities in fiscal 2016 contains some “must read” information about new staff reporting requirements.
Affordable analytics
By
Steven Littlehale
Jun 06, 2016
Current use, and perhaps misuse, of Five-Star Nursing Home Ratings place significant emphasis on achieving a three-star overall rating, which requires stable performance in survey, staffing and quality....
Analytically Speaking: Time to look at data
By
Steven Littlehale
Jan 03, 2012
Have you ever said, “I didn’t see it coming” or felt you were “drowning in data”? Do you use data to validate your actions or define your future strategies? Whatever the case,...
Five-Star insights: Will those stars ever illuminate your path?
By
Steven Littlehale
May 16, 2012
I recently asked a hospital discharge planner how she chooses which nursing home to discharge to. “Five-Star” was the reply. Was I surprised? Not at all. Once again, it demonstrates just how...
Analytically Speaking: MDS data accuracy
By
Steven Littlehale
Jan 13, 2012
Since the late 1990’s, the Minimum Data Set has been a primary driver in the long-term care industry, influencing all areas of skilled nursing facility operations. With so much depending on it, ensuring...
Proficiency matters
By
Steven Littlehale
Mar 04, 2016
An admired colleague once said, “If you want me to be proficient in caring for a specific type of patient, I can … just give me a lot of them.”
A concept worth exploring: using clinical data to develop a marketing campaign
By
Steven Littlehale
Jun 24, 2009
Information is readily available, so why not use it to your advantage? Developing a marketing strategy based on clinical evidence from your skilled nursing facility could prove invaluable in attracting...
Why standardization?
By
Steven Littlehale
Mar 05, 2015
There’s a saying that “If you can’t measure it, you can’t manage it.”