Stress is hurting the job performance of a huge number of people in this country — and long-term care workers are among those at greatest risk. At least, this was suggested by poll results released Monday....
Welcome to the community, social media
By
Adam Gomes
Aug 08, 2014
Make sure staff, family and friends interact on social media. Have family and friends write reviews about their experience. Upload pictures and videos from events and make sure everyone knows about activities...
You ‘Like’ me!
By
Gary Tetz
Oct 01, 2012
It’s not necessarily a bad thing, or a good one either — kind of like Rice-A-Roni or the music of Yanni. But instant customer feedback, and the expectation of immediate response and action is where...
The 12 traits of great nursing home administrators … and school principals
By
Tim Mullaney
Mar 11, 2014
Social media often is credited with providing a stream of up-to-the-minute news, the latest developments breaking over Twitter or Facebook, and spreading virally in no time flat. But I’ve found that...
Going viral: A day without complaints brings personal discoveries
By
James M. Berklan
Aug 13, 2014
Writers are expected to promote their work, especially blog posts like this, virtually any way they can. But I’ll admit maybe this one isn’t for you. After all, you’re likely working...