Emotions will be running high at the rapidly approaching conference of the American Association of Homes and Services for the Aging. The question is, will the mood be one of elation or disappointment?
Improving fleet and driver safety
By
Betty Norman
Feb 13, 2014
When you hear the word “fleet,” you might think of hundreds of school buses or thousands of trucks or vans. But organizations of all sizes own vehicles that help support their business operations....
There will be blood
By
Gary Tetz
Apr 25, 2012
I knew I was a hopelessly timid Canadian when the armed phlebotomist approached with his hands trembling and needle drawn — and I didn’t think to protest. No hand raised in the international symbol...
When the star goes down and payment’s involved, beware
By
James M. Berklan
Jul 22, 2016
A leader in the quest to increase long-term care insurance activity delivered a blow to its followers this week. The fallout might not be pretty.
Managing volunteers’ liability and risk
By
Erin O’Leary
May 18, 2018
Although volunteers are an incredible asset to senior care organizations, there are risks associated with having them onsite.
Irony dead? Not while we have Obamacare
By
John O'Connor
Jul 15, 2013
When the Obama administration recently announced it would push back the healthcare law’s employer insurance mandate for another year, many a long-term care operator rejoiced. I’m guessing there...
Insurance, the elderly and what to do next
By
James M. Berklan
Jul 11, 2013
No sane person can criticize someone who admits being confused about how medical insurance should be funded, especially for seniors. Last week, a pair of innocently juxtaposed stories highlighted the struggle...
Why the Supreme Court will vote in favor of the Affordable Care Act
By
Elizabeth Newman
Apr 03, 2012
You may not like — nay, hate — the Affordable Care Act. The U.S. Supreme Court may agree with you. That doesn’t mean the justices will strike it down.
Customer service at its finest?
By
Jean Wendland Porter
Apr 14, 2017
I’ve had the privilege to speak with two different medical entities today and wanted to share the experience with my readers and colleagues.
Considering captives
By
Christopher M. Keith
May 03, 2013
For most operators, owners and CFOs in long-term care facilities, control is not a word that comes to mind when insurance is the topic. But with price increases hitting commercial insurance lines, market...