Communicating with families while respecting resident privacy
By
Betty Norman
Oct 18, 2017
If staff members are not aware of the proper guidelines on what information can and cannot be shared, there could easily be a breach of that resident’s privacy.
Monitoring quality of care for contracted services
By
Betty Norman
Jul 26, 2017
Regulatory and accrediting agencies such as Centers for Medicare & Medicaid Services and The Joint Commission expect healthcare organizations to monitor the activities of their external contractors to...
Lower the risk and deter elopement
By
Betty Norman
Feb 10, 2017
The single most cited F-tag in a Centers for Medicare & Medicaid Services survey is F-323 in regards to resident safety and supervision.
Understanding AEDs in the workplace
By
Betty Norman
Aug 17, 2016
Waiting for the arrival of emergency medical system personnel can result in a lower survival rate.
Limiting your contractual liability
By
Betty Norman
Jun 27, 2016
Contract review allows you to evaluate potential risk exposures and ensure that you limit your liability when working with third parties.