A survey for our adult day care center opened my eyes to how regulations do not always support triple aim, especially related to staffing.
Therapy is more than revenue and service
By
Kristy Wikum
May 22, 2013
How do skilled nursing facilities, clinics and hospitals think about therapy? Focusing on patient satisfaction and revenue is a good start, but it is not enough. As therapy continues to be scrutinized...
Keep your staff informed
By
Kristy Wikum
May 14, 2015
The main barrier we all face is how we communicate with and educate our population, which means providing good information to both providers and consumers.
The emotional side of healing
By
and Jenna Zark
Kristy Wikum
Jun 24, 2016
While the body is almost magical in its ability to heal and recover lost ground, the mind and emotions can sometimes hold us back. Building inner strength, while building up physical abilities is an important...
When is telehealth the right option?
By
Kristy Wikum
Nov 13, 2014
As providers, patients, and payers look for more cost-effective and efficient ways to provide health care, some are turning to telehealth as an option. Telehealth involves using electronic communication...
Advocating for those who need us
By
Kristy Wikum
Feb 25, 2015
Providing the best care for our therapy patients has evolved and expanded over the past year. Our roles as therapists have broadened to include advocating for patients as well as providing services for...
Creating buy-in for Triple Aim
By
Kristy Wikum
May 12, 2014
Before you can implement policies to help achieve the triple aim, you’re going to need the all-important buy-in from staff. First, let’s look at the triple aim itself and how it benefits consumers.
Restoring pride to the healthcare system
By
Kristy Wikum
Feb 24, 2014
The conclusion of the Olympics is a time for U. S. residents to stand tall and proud, and to cheer our success. Unfortunately, we are also a leader in the cost of healthcare, and cannot be proud of that...
Efficiency and overly high expectations hurt residents and therapists
By
Kristy Wikum
Nov 11, 2015
As in any area of work where you are taking care of people, burnout can exist both physically and emotionally. As employers in the healthcare field, we have to think proactively to try to provide the best...
Getting noticed by ACOs
By
Kristy Wikum
Aug 12, 2014
Accountable care organizations were created to promote better care and better health for individuals and populations at a lower cost. They must identify providers that excel in areas not covered by ACOs...