If you’re a Daily McKnight’s reader, it’s a good thing. Otherwise, you might have never known that a federal measure calling for closer monitoring of antipsychotic drug use in nursing...
When blinding conditions open the eyes
By
James M. Berklan
Jan 27, 2016
It would be reasonable to think that a storm that caused dozens of deaths and the shutdown of federal government offices is a bad thing, a very bad thing. But you would be only half right.
Sun’s Matros brings goodwill to New Orleans
By
James M. Berklan
Apr 30, 2008
It’s hard to find pure “feel-good” stories nowadays. Really hard. Maybe that’s why the latest brainstorm from Rick Matros is so, well, charming. Matros, of course, is the hip 50-something who likes...
David fights on after long-term care Goliath decides to bow out
By
James M. Berklan
Aug 29, 2012
The headlines were big. Really big. And they involved a long-term care corporate giant settling yet another lawsuit. But they didn’t tell the story I really wanted to know about. And that you probably...
Party delayed, but still as good as Gold(ie)
By
James M. Berklan
Jan 17, 2013
When postponing a birthday party and a small child is involved, it can be an excruciating delay. But when the celebrant is turning 112 years old, a postponement can be downright risky. Yet postpone is...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
Playground powerbrokers
By
James M. Berklan
Mar 02, 2010
As a kid, you never wanted to tick off a certain smart-aleck guy from the neighborhood at game time. Not because he was a great player. The truth is he was only average in most sports. But because his...
LTC truths you just can’t ignore
By
James M. Berklan
Nov 07, 2018
I bring you some of the striking tidbits from frantically filed notes on the road that might or might not have already seen the light of day. Some of this is just too good not to share, or share again.
Minimum wage battle inches closer to long-term care
By
James M. Berklan
Sep 04, 2014
I remember with a sad chuckle the way my German friend Volker felt that American news coverage during one of his visits was too narrowly focused. Where, for example, were the stories about the Iraq-Iran...
Hollywood Hills owners up off the mat, courtroom drama all but guaranteed
By
James M. Berklan
Nov 16, 2017
Lawyers and legal finaglings are rich fodder for some of the most popular movies and television productions ever made. Get ready for another big show in that regard, and long-term care will be at its core.