Employee engagement: Bringing head and heart to every action, every day
By
Martie Moore
Nov 29, 2017
I shared with the charge nurse my inner joy about filling all our staffing holes completely. She looked at the schedule and mumbled, “Great — you have scheduled nothing but Refrigerator Nurses.”
What is the grade of your referral sources?
By
Martie Moore
Nov 29, 2016
How does the performance of your referral sources impact your outcomes? Turns out … a lot. If you want to gain a better understanding of a hospital’s performance, The Leapfrog Group is a resource...
The extraordinary view
By
Martie Moore
Jan 15, 2016
As healthcare providers today, we must be ready to view the changes at both a macro and micro level, and move and respond accordingly to the moment. The current movement requires both the utilization of...
Using the right filters when looking through the lens of healthcare reform
By
Martie Moore
Mar 30, 2016
I looked upward and suddenly spotted an eagle soaring with outstretched wings. With sun streaming through his feathers, I was sure I would capture one of the best pictures I had ever taken. I didn’t.
What OSHA’s new ruling means for you
By
Martie Moore
Aug 22, 2016
While we have worked hard to create safer workplaces, we still have work to do. A new federal rule on injury reporting and recording could help get us there.
Strategic goals: Do your goals align with the goals of CMS?
By
Martie Moore
Apr 27, 2018
Many times as leaders we feel that our actions are prescribed by entities beyond our immediate needs of those we serve.
Developing personal and organizational skills of resilience
By
Martie Moore
Sep 21, 2015
Developing resilient leadership traits is not something that just happens. Conscious effort must be made to build and maintain resilient skill sets as part of a leader’s toolbox. The same can be...
‘Never discharge’: concept or reality?
By
Martie Moore
May 22, 2015
Recently, I found myself engaged in a rich discussion about the current state of healthcare reform. We were debating the pros and cons of accountable care organizations. I introduced the concept of “never...
Strategic goals: Do your goals align with the goals of CMS?
By
Martie Moore
Jun 01, 2018
The Centers for Medicare & Medicaid Services has clearly stated a pathway for change including health literacy, true partnerships and moving the focus of care into a self-management model.
Employee engagement: What story does the data tell leadership?
By
Martie Moore
Sep 06, 2017
The first time I used the words “resilience” and “engagement” was with my leadership team at the time. I asked, “What can we do to advance engagement and help people to be...