Sometimes you don’t need a predictive analytic when common sense will do
By
Steven Littlehale
Feb 08, 2019
Once again, we’re seeing that the importance of Five-Star outcomes has increased at a greater velocity than a cupcake out of the Magnolia Bakery.
It’s not morbid to talk about death … a lot
By
Steven Littlehale
Dec 07, 2018
It’s not morbid to talk about death, even on the dance floor at your high school reunion.
Cut into some apple pie instead of your MDS staffing budget
By
Steven Littlehale
Nov 05, 2018
It was about an hour after the release of the Center for Medicare & Medicaid Services’ proposed rule for FY19, which contained the big Patient-Driven Payment Model reveal, that a wave of bold and somewhat...
‘Love hurts’ and sometimes so do averages
By
Steven Littlehale
Jul 23, 2018
Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
How good does your data need to be?
By
Steven Littlehale
Jan 29, 2018
It’s a loaded question: How good does your data need to be? If we’re honest with ourselves, we must admit that we’re not perfect. Nor are the systems we create to help minimize error...
This blog makes me think of ‘Seinfeld’
By
Steven Littlehale
Feb 27, 2017
Jerry Seinfeld’s successful nine-season comedy sitcom was a “show about nothing,” yet it won more than 40 international awards. Although this blog might not receive such international...
When technology fails us: ‘We talk’
By
Steven Littlehale
Dec 19, 2016
Driving my Grandma to one of her favorite restaurants to celebrate a significant birthday (she prefers that I don’t specify which) offered me an important lesson in communication.
Selling fear: Are you buying?
By
Steven Littlehale
Oct 17, 2016
Fearmongering has certainly played a major role in the 2016 presidential race, but you might not realize it’s also become more and more common in our own industry as well.
Who else is using Five-Star? (Who isn’t?)
By
Steven Littlehale
Apr 14, 2016
I continue to be struck by how deep Five-Star has worked its way into the countless nooks and crannies of our industry. It’s far beyond what the Centers for Medicare & Medicaid Services intended...
Subjective analytics?
By
Steven Littlehale
Dec 04, 2015
You encounter predictive analytics daily — when you apply for life insurance, receive unique credit card offers, or view pop-up web ads. But do they actually change your behavior?