Going viral: A day without complaints brings personal discoveries
By
James M. Berklan
Aug 13, 2014
Writers are expected to promote their work, especially blog posts like this, virtually any way they can. But I’ll admit maybe this one isn’t for you. After all, you’re likely working...
Residents and families who are satisfied with their mealtime experience are shown to be more satisfied with the organization overall, and therefore more likely to recommend their community to others. So...
Training managers to build relationships with employees
By
Celeste Smith and Catherine López
Nov 11, 2013
Providers like CenterLight are experiencing greater numbers of frail elderly patients as the general population ages, and a mandate from New York State’s Medicaid program that requires patients who...
How to use ‘local search’ to attract residents
Sep 30, 2013
Ever wonder why the Internet was coined the “Information Superhighway”? Just like the highway near you, there is a lot of traffic that navigates the corners of the internet. The speed they travel is...
Success with scheduling technology
By
Debra Welk and Jackie Larson
Jun 07, 2013
Immanuel Communities adopted workforce management best practices and technology solutions used by many leading organizations in the inpatient and acute care sector for nearly a decade, but until recently...
Caregiving tradition
By
Liza Berger
Oct 01, 2008
Blanche Lincoln, U.S. Senator, Arkansas
How to do it… Wander care
By
Haymarket Media
Aug 07, 2006
With the number of residents with Alzheimer’s disease and other forms of dementia expected to skyrocket in the coming years, providers will continue to face challenges from wanderers. Conducting...
Love your SNF partners: A 2024 perspective
By
Renee Kinder
Feb 15, 2024
Valentine’s week for our family has also been mid-winter break for our kiddos. It’s a slow down after the holidays before the rush of spring. One of those special weeks yearly when there is no school,...
Whose life is it anyway?
By
Jean Wendland Porter
Sep 21, 2023
My family is full of therapists, and most of us work in skilled nursing. My sister, an experienced speech language pathologist, called to commiserate about one of her patients who had difficulty swallowing. ...
Medicare Advantage plans forcing providers to take ‘optional’ payment reductions
By
Kimberly Marselas
Nov 15, 2022
Many skilled nursing providers are still underusing Interim Payment Assessments under the nascent Patient Drive Payment Model, but one new pressure is driving some to submit those extra patient evaluations...