Long-term care providers, prepare to converse more. That means some important people plan to not only talk, but more importantly also do more listening than in the past.
5 reasons you need a professional compensation analysis in 2017
By
Jon Sammons
May 03, 2017
It’s no secret that people like to be highly valued and treated fairly.
What isn’t being said
By
Julie Thorson
Mar 02, 2017
Disclaimer: This is not scientific. I can, however, tell you I believe this notion to be true based on the hundreds of leadership conversations I’ve had, or haven’t had.
Seeking feedback in pursuit of gritty greatness
By
Elizabeth Newman
Feb 17, 2017
How often do you, as an administrator, CEO or manager, ask for feedback of colleagues? What I’m talking about is a casual conversation related to improving quality and strengthening company culture,...
Medicaid managed care success hinges on provider input, experts say
By
Nov 01, 2016
As the number of states adopting managed long-term services and supports programs increases, healthcare providers will benefit from making their thoughts and concerns known to managed care stakeholders,...
Post-acute facilities must start acting like businesses
By
Betsy Rust
Aug 14, 2016
Fading fast are the days of post-acute healthcare providers viewing patients as their primary customers.
Cue the banjo player (you won’t regret it)
By
Gary Tetz
Jul 28, 2016
So anyway, speaking of aging, I got to spend Sunday evening with a delightful old guy named Steve — a spry, perfectly adorable gentleman with a Mike Pence hairdo who plays the banjo and seems to have...
Kind words from residents
By
Eleanor Feldman Barbera, Ph.D.
Nov 23, 2015
To get us in the spirit of gratitude for Thanksgiving, I’ve included a sample of grateful comments made by residents to their psychologists. The nice things they say can really make things better.
The curious case of the disappearing CNA
By
Oct 27, 2015
In high school, I had a job working in the foodservice industry, which I strongly believe should be a mandatory part of the teenage experience. It might have helped a recently fired nurses’ aide,...
Flashing the badge at conferences
By
Elizabeth Newman
Jun 29, 2015
One of the more mortifying moments of attending a recent conference was when I went up to a participant and asked to interview her. She nicely reminded me that I had interviewed her 10 minutes before.