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LuMarie Polivka-West’s voice sounds like it was run over by a lawn mower.

When it comes to developing strategic partnerships across the post-acute care spectrum, love can cloud our judgment.

Finally. That’s was my silent reaction when I received the email from a top long-term care provider last week. What took so long? I still wonder.

Every year about this time, I tell you eagerly and often weepily about “The Trip.” The one where 12 veterans, many of them from World War II and living in long-term care, get to hop on a plane...

There’s debate in the Leis/Newman households over the intelligence of the family basset hound, Daisy Mae. My mother believes Daisy Mae is purely food-driven, rather than intellectually gifted. I...

As the leading long-term care professional publication, we know ahead of time that certain columns will provoke conversation and comments. But responses to a column this week about not calling residents...

Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively...

As long-term care operators, we are constantly jockeying to become preferred providers for tertiary hospital’s post acute care networks.

Have you ever considered leadership a negative word? Chances are no. All of the books we read, articles we Google, and leaders we aspire to be like are positive. So what about those days where people are...

I owe a lot of my blessings to working in long-term care, and my LTC career is a blessing in itself. You might have some of these same feelings.