Lingering, ‘really scary’ reality of skilled nursing workforce reinforced by poll
By
Kimberly Marselas
Mar 16, 2023
A new skilled nursing workforce poll reveals deep and persistent hiring challenges at the nation’s nursing homes ahead of a minimum staffing rule expected to be announced by federal regulators next month.
Recovering or healing?
By
Julie Thorson
Oct 13, 2021
Does acceptance of “what is” indicate defeat? For a leader with competition as one of her top five strengths, I’ve struggled with this question the last few months. Maybe you have also. To...
Is your work during the pandemic worth less than a penny? You bet
By
James M. Berklan
May 14, 2021
How does two-tenths of one penny sound as a reward for all you’ve endured? I say it’s a good start and take it for what it’s worth.
CMS let the cat out of the bag, but it’s managed care that’s ready to pounce
By
Kimberly Marselas
May 05, 2021
If you work with managed care (and who doesn’t anymore), chances are pretty good you’re already on a collision course that’s been accelerated lately
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
‘Walking the talk’: Operator’s ‘hair-raising’ blueprint could be an industry model for staff...
By
Danielle Brown
Mar 01, 2021
Last week, Nexion Health unveiled its “Embracing Black Hair-itage” video. It featured dozens of employees and residents who talked about their personal hair, its importance and hair experiences in...
Therapy and the COVID fog
By
Renee Kinder
Jul 04, 2020
COVID-19, we are navigating your blinding and winding path and will arise from grips stronger than ever.
These caregiving heroes need a tune, and some words to go with
By
James M. Berklan
Jan 08, 2020
If anyone deserves their own triumphant chorus, it’s clearly these professional caretakers. America agrees.
How to do it … Improve online staff training
By
John Hall
Nov 14, 2019
1. There are many ways to gauge the effectiveness of your online training programs. Course flexibility correlates heavily with the level of staff participation. Jennifer Moore, RN-BC, DNS-CT, CDP, WCC,...
How to prevent UTIs before they attack
By
Elizabeth Newman
Jun 26, 2019
In long-term care facilities, UTIs account for the second most common infection and the most common cause of hospitalization for bacterial infection.