Officer Oliver Davis — age 6 — gets tough on nursing home residents for being ‘too cute’
By
Kimberly Marselas
May 02, 2018
When Oliver Davis goes to visit his great-grandmother at Westchester Village of Lenexa, he comes bearing flowers — dozens and dozens of flowers.
Reader poll: What do you do to convince residents they’ve picked the right place?
Apr 08, 2018
“We have our own vision, combining hospitality and clinical touches for the highest customer satisfaction. We put cut flowers in every room. We make sure that we respond to them in a timely way and meet...
Did OSHA just tell nursing homes to cut back on care?
By
John O'Connor
Feb 12, 2018
The Occupational Safety and Health Administration dropped the hammer on a Colorado facility last week. Given what’s happened, OSHA’s response might seem reasonable. At least on paper.
Is it time for operators to focus on small ball?
By
John O'Connor
Oct 02, 2017
Rick Matros tweaked more than a few noses last week when he made some rather disparaging remarks about the benefits of investing in behemoths. As he sees it, there pretty much are none.
Do it for your herd
By
Nov 03, 2015
How do you convince some 50,000 plus college students, faculty and staff to get a flu shot? If you’re the university I attended, you hand out stickers with a catchy slogan and a cartoon cow on them.
Hacking goes to new and deadly limits
By
Jacqueline Vance, RNC, CDONA/LTC
Jun 02, 2015
Everyone with a pulse is aware of hacking vulnerability. From insurance companies to major big box stores and even banks, we’d have to be dead if we didn’t realize how unsafe our secure information...
Things I think: My (new) job interview
By
Gary Tetz
Jan 02, 2013
A long-term care administrator I know had a little surprise for a prospective employee during a recent job interview. When the candidate began rhapsodizing about all the valuable time she’d accrued...
The BIG Picture: They like to talk—and do
By
John O'Connor
Nov 01, 2010
I had the good fortune to speak with two uniquely qualified insiders during the National Investment Center for the Seniors Housing & Care Industry conference.
Remote staff training boosts quality of life, lowers sedative use in residents with dementia
By
Kristen Fischer
Dec 21, 2023
A digital training program significantly improved the quality of life for people with dementia who lived in assisted living communities and nursing homes in the United Kingdom. As a result, there was a...
Sometimes all you need is a hug
By
Jacqueline Vance, RNC, CDONA/LTC
Dec 05, 2023
I recently had the joy of spending a week with my 2½-year-old granddaughter. One thing that stood out to me was that when she was feeling insecure, she would say, “Mom-mom, I need a hug.” Something...