The Aches and Pains of Training
Healthcare leaders face immense pressure to meet state and federal training requirements while balancing quality care and operational efficiency. The cost of complying with regulations regarding employee qualifications can be steep, complicating staffing and increasing administrative burdens.
For licensed positions, the expectation is clear: a set number of Continuing Education Units (CEUs) are required, with each CEU representing an hour of instruction.
But what about your line staff? Do all non-clinical employees, such as those in housekeeping or dining services, need lengthy, time-consuming training? For example, is a 45-minute bloodborne pathogens course necessary, or can a focused, 15-minute training session suffice?
Uncovering the Hidden Costs of Training
When calculating training expenses, organizations often overlook the hidden costs, namely, the non-productive labor hours spent in training rather than serving residents. Additionally, experience over the last decade shows that longer training sessions can lead to disengagement and lower employee retention rates.
“The cost of non-productive labor hours spent training can be as much as or more than the cost of the training program itself. Where no time requirement is mandated, microlearning is the way to go. It keeps your audience engaged and lowers your costs.” -Jeannie Fissinger
Microlearning
Microlearning is a training strategy that delivers education in short, engaging bursts. By incorporating infographics, videos, quizzes, and interactive elements, microlearning enhances employee engagement, knowledge retention, and productivity while reducing non-productive hours.
Consider a Training Solutions Partner
Navigating the complexities of training compliance while staying focused on core operational goals can be overwhelming for many healthcare leaders. However, finding a partner or solution that specializes in training compliance for long-term care facility line staff can alleviate the administrative burden of managing training in-house.
Outsourcing can allow you to tap into expertise, tailored resources, and scalable solutions specifically designed to meet the evolving demands of healthcare environments with:
- Ready-to-deploy Learning Platform
- Branded Training Programs are available with reporting capabilities for Up-to-date Compliance Requirements
Choosing the right training solution enables healthcare leaders to save time, lighten their internal workload, and minimize compliance risks, all while maintaining consistent, high-quality staff education. A dedicated training partner can also continuously adapt programs to meet evolving regulatory requirements, allowing leaders to focus on care delivery and turning training from a burden into an opportunity to build a more engaged and capable workforce.
HCSG: Empowering Compliance Through Education
As an organization that has served the long-term care industry for almost five decades, Healthcare Services Group (HCSG) is committed to investing in a state-of-the-art learning management system (LMS) and developing comprehensive training programs, including microlearning modules, to support our dining, environmental, and nutrition services clients.
Our approach is delivering real results. Over the past 13 months, HCSG employees have achieved a 34.5% higher course completion rate than the average across 1,550+ companies using LearnUpon’s LMS and a 31.6% higher completion rate than others in the healthcare sector.
Seeing these positive results, we have created a value-added opportunity for our client partners to offer orientation and compliance courses through our Pythia division (pythiatraining.com) to help organizations stay ahead of regulatory demands.
Pythia is your online workplace training solution serving employees and employers in multiple industries across the United States. It translates complex, ever-changing guidelines and regulations into current, easy-to-understand courses, increasing team members’ knowledge of and compliance with industry standards and best practices.
Innovation & On-Demand Training
HCSG’s commitment to employee advancement continues with our wholly owned independent subsidiary, eLuminate, LLC (eluminatecertifications.com), delivering an innovative, on-demand electronic exam platform that assesses and certifies food service and hospitality professionals.
Accredited by the American National Standards Institute National Accreditation Board (ANAB), eLuminate certifications meet CMS regulatory requirements for directors of food and nutrition services and meet state requirements in most U.S. states.
Led by industry expert Jeannie Fissinger, eLuminate offers employees and employers a streamlined path to compliance, career advancement, and operational excellence.
Ease Compliance Burdens
Training compliance doesn’t have to be a constant challenge. Partnering with Healthcare Services Group (HCSG) allows healthcare leaders to streamline training programs, meet regulatory requirements, and reduce the financial and operational burdens of compliance.
Our tailored solutions not only keep your staff compliant but also support their professional growth, delivering greater value to your organization.
Ready to transform your compliance process? Visit hcsg.com/training to see how we can make a difference in your facility.
Jeannie Fissinger is the senior vice president, Policy and Training Development at Healthcare Services Group
