Every day, senior care providers and facility operators grapple with communication gaps that can impede the flow of health information and interrupt or delay care delivery, especially during resident transfers and health emergencies.
But a new solution to this complex problem may be right at their fingertips, according to one senior healthcare provider.
The integration of secure data platforms and everyday text messaging can make an outcomechanging difference in a resident’s healthcare experience, says Curana Health, a clinical care provider for senior care and living communities.
The company is currently testing a platform that gives clinical teams the ability to bridge communication gaps using their mobile devices, explained Chief Information Officer Todd Tyler.
Curana’s new texting platform, called LINC, or Live Information Network Connection, is being piloted in facilities across three states this fall, speeding the secure flow of protected health information among Curana clinicians.
The next step will be to extend LINC texting capabilities to additional partner facilities, allowing the communication of real-time intelligence across teams and further supporting the coordination of care across various clinical settings, Tyler said.
LINC is designed to reduce the steps in the patient-care journey, providing real-time and actionable intelligence quickly (including instant text notification when residents are transferred to and from acute-care settings). It ensures that providers and case management teams can communicate via text in a secure, protected platform — and that teams are fully informed to take the next steps in care.
Read more in this article sponsored by Curana.
