When the American Health Care Association sued the Centers for Medicare & Medicaid Services last year, my assessment was that it might win the literal battle, but lose the hearts and minds of consumers.
Don’t drop the Diet Coke just yet
By
Apr 25, 2017
Every so often a new study will be published that reminds me of my favorite Onion headline of all time: “Man Who Drinks 5 Diet Cokes Per Day Hoping Doctors Working On Cure For Whatever He’s...
A sensible approach to clearing the Medicare appeals backlog
By
Elizabeth Newman
Jan 20, 2017
While hospitals and long-term care providers often disagree, providers are united on the thorny topic of backlogs for Medicare appeals.
Providers may be looking over their shoulders for years to come
By
James M. Berklan
Jun 16, 2022
When observers say effects of the pandemic will be felt for years, most will first think about long-COVID.
Want to know where your employees go at shift’s end? This map may tell you.
By
Kimberly Marselas
Apr 07, 2021
Never has it been so important for skilled nursing providers to know what their employees are doing when they leave the building. Amid a pandemic, it appears, one of the most dangerous places an employee...
Keep the conference fires burning
By
Elizabeth Newman
Sep 21, 2018
Long-term care isn’t easy. It’s not only the battles over funding and regulations. The work is physically and emotionally demanding.
Presenting to win
By
Elizabeth Newman
Jan 17, 2018
In a profile about House Majority Leader Kevin McCarthy (R-CA), one detail about how he treated President Trump was seized upon by a variety of media outlets, for good reason.
Hospice is changing, are you?
By
Oct 25, 2016
Long-term care providers need to change their mindset when it comes to hospice care. Here’s why.
How to handle residents that bully staff
By
Elizabeth Newman
Aug 11, 2016
I’ve written before about “mean girls” and their desire to exert control in continuing care retirement communities. But until reading an excellent new book, it didn’t occur to me...
Shipping Grandma out (of the country) for her own good
By
James M. Berklan
Sep 18, 2013
The latest controversy in long-term care has nothing to do with upcoding, sex among seniors or Medicare scams. Rather, it evolves around “exporting” one’s loved one to another country...