No factor has a greater impact on the quality of a nursing home resident’s care and life than staffing levels, whether their outcomes are measured by moments in time (i.e., incidents & condition...
Attitudes about food create opportunities for healthcare operators and manufacturers
By
John Bassounas
Mar 16, 2011
The first question, be it in discussion of a retirement community, healthcare facility, or similar location is, “How’s the food?” For the food service operator, that’s the million-dollar...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
In long-term care, the choice is simple. Maybe too simple.
By
John O'Connor
Jan 27, 2020
Many skilled care operators are in Model T mode. Unfortunately.
What the NLRB’s new ambush election rules mean for you
By
Woodruff Imberman Ph.D.
Jan 28, 2015
Long-term care facilities, ranging from independent living communities to post-acute care and rehab centers, all will face new problems avoiding unions because of the recently issued National Labor Relations...
Provider survival strategies in an at-risk environment
By
David Gruber, M.D.
Dec 18, 2017
National health expenditures will increase from $3.5 trillion in 2017 to $5.5 trillion in 2025, according to the Centers for Medicare & Medicaid Services. That’s two trillion dollars in only eight...
Covering his behind
By
James M. Berklan
Mar 05, 2008
I don’t know if George Smitherman has higher aspirations than his current political office, but if he does, he can be sure that one, small scatological comment will stain him the rest of the days. Just...
HIPAA and eHealth: Avoiding problems
By
Jean Wendland Porter
May 09, 2016
As long as the means of getting the information are protected, encrypted, and encoded, sharing information to provide care has never been easier and quicker. However, it’s our responsibility and...
The schizophrenia of patient-centered care
By
Jacqueline Vance, RNC, CDONA/LTC
Nov 11, 2014
Is it me or sometimes do the wide interpretations within the State Operations Manual (the dreaded “RED book”) make you want to question your entire existence? I mean, we’ve been working...
For long-term care operators, there’s no time for a pity party
By
John O'Connor
Mar 27, 2017
Skilled care operators have their work cut out for themselves. But I have to say I’m feeling better about the sector’s prospects after spending some time at last week’s NIC Spring Investment...