There’s never been a newsier time in the world of senior care. Numerous huge issues and personalities have shaped the last 12 months. But there’s one clear choice for who should be “The...
Are you letting referrals slip away? This April 19 webinar can help
Apr 05, 2018
Join us for an informative webinar at 1 p.m. ET on April 19 that will help providers better collect and analyze information that reveals best referral sources, assess ongoing challenges, and identify practices...
Navigating change is the test of true leadership
By
Mark Evin
Jul 26, 2019
Setting up the right processes is critical, but in order for these processes to do their magic, you need wholehearted buy-in from the human beings that make up your organization.
When numbers are drawn out by healthcare auditors and red flags wave
By
Elizabeth Newman
Feb 20, 2014
The takeaway in a story last week about extrapolation and Medicare overpayments is, natch, how meticulous providers should be when filing claims — and to understand how individual claim problems can...
Failure in discharge planning
By
Elizabeth Newman
May 18, 2015
There’s a feel-good national story that debuted last week around how emergency responders helped an 81-year-old man. Wonderful people came to his aid. But why did it have to come to this?
HIPAA Compliance – Getting it Right!
By
Carrie Cherveny
Jan 09, 2019
Be sure that if you are a medical provider that provides care to your employees that they are included in the protections offered by your policies
Competency Final Rule elements in focus at March 26 webinar
By
James M. Berklan
Mar 16, 2020
“Competency is Critical … 2.0” is the title of a March 26 webinar that will help providers on their way to better care and compliance with nursing homes’ Final Rule. The hour long session will...
Holacracy: An idea for long-term care?
By
Elizabeth Newman
Jan 09, 2014
As a fan of titles, rules, and hierarchy (I would have made an excellent British subject), I greeted news of Zappo’s new “holacracy,” with a measure of fascination and horror.
Long-term care lessons from a jerk
By
John O'Connor
Mar 02, 2012
Walter Isaacson’s biography of Steve Jobs has become required reading for many business managers who want to learn more about the man who built Apple. Jobs was brilliant but it can’t be refuted...
The toughest pests to manage – and how to manage them
By
Ron Harrison, Ph.D.
Sep 23, 2016
Working together, you can help ensure your facility stays clean and clear of filthy pests.