It’s time for well-earned salutes to those leaders we respect
By
James M. Berklan
Oct 06, 2022
Call them prized veterans, mentors, stars, uber-leaders. Label them whatever you want. We all have them around us in our work lives. Now it’s time to celebrate them properl
How to become an exceptional leader
By
Elizabeth Newman
Nov 06, 2014
If there’s one critical tool to becoming an exceptional leader, it’s not drive, smarts or even likeability. It’s the ability to listen.
Accepting what nurses cannot fix
By
Elizabeth Newman
Jul 17, 2014
Like perhaps many of you, I come from a long line of “fixers.” Multiple people whose schedules are conflicting? We’ll coordinate. Someone isn’t able to find a job? We’ll provide...
Valley fever ‘epidemic’: advice for providers
By
Tim Mullaney
May 21, 2013
The senior citizen population is on the rise in the Southwest. Unfortunately, so is a frightening illness: valley fever.
When perfect is the enemy of good
By
Elizabeth Newman
Mar 31, 2017
One of the common refrains you heard last week as the GOP healthcare plan marched to its demise was Republicans saying that “we’re letting perfect be the enemy of good.”
Skilled care reprimands: Cheap shots or fair criticism?
By
John O'Connor
Apr 22, 2019
For what seems like the umpteenth time, another media outlet has taken aim at the skilled care sector.
Nursing homes headed for another level of COVID-19 carnage if they’re not careful
By
James M. Berklan
Oct 09, 2020
it’s time for long-term care operators to start caring more closely about another vulnerable population.
Ding dong, the witch is (almost) dead
By
John O'Connor
May 07, 2023
For more than three years, the pandemic has treated long-term care like a punching bag. And it appears the beast has punched itself out. Well, almost.
A winning score: 20 years of helping hands
By
James M. Berklan
Jan 07, 2015
An old parable says that if you’re wondering whether acquiring a great new tool or developing a staff member is more important, try putting that tool in the hands of an incompetent worker.
Why jurors might overlook gruesome testimony against nursing homes
By
Tim Mullaney
Aug 05, 2014
In reporting on lawsuits against long-term care providers, I’ve spoken to plaintiffs’ lawyers who rival Stephen King in their descriptions of misery and gore. So I understand why nursing home...