Managing customer relationships for long-term care
By
Stephen Dean
Jun 01, 2023
The long-term care industry has been slow to adopt CRM platforms, which can greatly improve the patient experience and senior care.
Integrating the IoT and medical devices in rehabilitation and nursing homes
By
Eric Dusseux
Jul 09, 2020
Following the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its necessitation of electronic health records (EHR) and electronic medical records (EMR), EHR and EMR continue to...
A case study in COVID-19 criminality
By
Christy Tosh Crider
Joy Boyd Longnecker
Feb 04, 2021
COVID-19 hit Holyoke Soldiers’ Home last March, when most of us were just learning the term “social distancing” and had no awareness of asymptomatic positives. While the global medical...
America’s nursing homes at a crossroads
By
Scott Rifkin, MD
Aug 24, 2022
America’s nursing homes are at a crossroads. Operators are challenged by a history of insufficient funding under the Medicaid program and eroding Medicare payments. Coupled with long-term care facilities...
Communicating with patients and families during COVID-19: Five messages to consider
By
Virginia Feldman, M.D.
Mar 31, 2020
It has now been more than two weeks since the Centers for Medicare & Medicaid Services (CMS) announced new measures to protect nursing home residents from COVID-19. Already, providers, patients and family...
Build ‘adaptive response profiles’ to face future crises
By
Lindsey Poeth
Jan 28, 2021
Managing any organization on a day-to-day basis can present an array of challenges, and those challenges magnify in the face of a crisis, especially in a long-term care setting. A leader’s effectiveness...
The importance of recognizing and treating depression in cardiac residents at skilled nursing facilities
By
Tiney Ray, Ph.D., DNP, FNP-BC
Jan 02, 2020
Acute cardiac events, such as heart failure, affect over 2 million individuals in the United States each year, with over half of these individuals being over the age of 65. Annually, cardiac events cause...
How COVID-19 is shaping the future of skilled nursing facility design
By
Melissa Powell
May 10, 2021
Most skilled nursing facilities were not designed to deal with crises like the coronavirus, though changes were made on the fly as the outbreak unfolded. More will follow in the years to come.
Will state surveyors be knocking on your door Saturday night?
By
Susan Chenail
Feb 11, 2019
It is imperative to complete and submit accurate and timely PBJ data
How medical CRM can bring more patients to LTC facilities
By
Inga Shugalo
Aug 30, 2022
Although around 70% of adults in the US will end up needing long-term care, only 40% have purchased LTC insurance or are planning to, according to a SeniorLiving.org survey. One of the reasons for this...