As volume of data collected rises, operators must determine who’s the boss of precious information
By
John Hall
Apr 04, 2019
Nursing home managers deftly deal with issues about life and death and all that comes between, but ask how data has affected them and some are likely to say “overwhelmed.”
Staff texting can be a lifeline, but convenience comes with a cost, experts warn providers
By
Kimberly Marselas
Jan 03, 2019
Late last year, anyone using the right search terms could have stumbled onto an open database containing valuable text messages that should have remained private — including appointment and billing information...
Hoping for a new survey day
By
Kimberly Marselas
Mar 01, 2022
After two years in pandemic mode, many skilled nursing providers are still hoping for a routine visit from surveyors. Thousands need a fresh chance to improve ratings.
Double the fun: McKnight’s Tech Awards adds categories and celebrates success
By
Elizabeth Newman
Dec 05, 2018
The launch of the sixth edition of the McKnight’s Excellence in Technology Awards saw it double in size, multiplying the effects of its original mission: Celebrating how operators use technology to better...
Price-gouging accusations lead to action: LTC operators seek agency staffing fixes
By
Kimberly Marselas
Dec 01, 2021
After watching pay for temporary workers explode over the last year-plus, providers have been calling out anti-competitive behavior and pushing for fast state and federal pricing reforms.