How can you make sure your facility is trusted by Google?
By
Jim Fitzgerald
Jul 07, 2019
If you are a local marketer, you are likely all too familiar with the recent Google updates this year. They heavily impacted Google maps and organic rankings that appear in the Local 3-Pack, the most coveted...
Feds turn attention back to facility staffing levels
By
James M. Berklan
Sep 01, 2020
In a recent Office of Inspector General report, we learned that federal overseers are not happy about nursing home staffing levels.
December IT Update
Dec 01, 2020
The Department of Health and Human Services is extending the compliance timelines for the Office of the National Coordinator’s information blocking and interoperability rule finalized in March, due to...
HealthStream buys Providigm for $18M
By
Elizabeth Newman
Feb 05, 2019
HealthStream has bought Providigm LLC, a Denver-based company focused on quality assurance and performance improvement for $18 million, the companies announced in mid-January.
Info tech companies scramble to solve LTC workforce crisis
By
John Hall
May 01, 2022
The right information technology could be key to attacking the workforce issues confounding the sector today: talent acquisition, engagement, credentialing, scheduling, time and attendance and more.
Providers can rise by using local online marketing better
By
Jim Fitzgerald
May 10, 2019
A recent study by Ziegler showed that 81% of long-term care facilities find that internal marketing efforts produce higher quality leads than national referral services.
The Big Picture | Hold nursing homes accountable. Cheapskates, too
By
John O'Connor
Apr 01, 2022
This spring’s nursing home fun actually started Feb. 28, when the administration said it was going to push for the most sweeping industry reforms since OBRA ’87.
Ask the Legal Expert
By
John Durso
Sep 06, 2019
A nurse manager had her laptop stolen. The police found it abandoned within a day. There is no indication that they accessed or used the laptop. Do we have an obligation to notify patients whose records...
Flying blind with infection control
By
Kimberly Marselas
May 01, 2021
The need for infection preventionists has never been greater, but long-term care providers remain in the dark as to how and when they will need to fit new federally imposed criteria.
Residents step up for tornado victims
By
Danielle Brown
Apr 01, 2022
Nursing home residents are typically characterized by how much help they need. But those wisened individuals also like to offer help when they can.