I find often when trying to help providers improve their quality and operational performance metrics, most of the time they are overlooking or ignoring a major foundational concept. Two-thirds of the...
Mother, may I? Please, don’t ask
By
Renee Kinder
May 09, 2024
“Mother!” “Mother, can you hear me?” “Mother, may I have a fried PB&J?” A few weeks ago, I heard these words coming from our youngest. My immediate response was almost visceral, annoyed. “Emmy,...
Holiday gift ideas
By
Jacqueline Vance, RNC, CDONA/LTC
Dec 19, 2023
As I was looking online for ideas for holiday gifts, I was stunned to see so many bizarre ideas are out there. I mean truly bizarre. One I saw was a wool throw blanket that looks like a piece of...
Let’s talk about Candida auris and why, as a leader, you need to act
By
Martie Moore
Mar 10, 2023
The headlines in the NY Times, Wall Street Journal and other publications say it all: In my conversations across the nation, I have asked many leaders what they are doing to prevent the introduction...
Doesn’t anybody read emails anymore?
By
Jacqueline Vance, RNC, CDONA/LTC
Oct 11, 2022
Doesn’t anybody read emails anymore? Oh, you’re going to answer that of course you do. Of course you read emails. But do you really read your emails? Like read the entire email? If you’re like...
Closures, consolidations and downsizings: Using crisis communications principles to share bad news
By
Nora Jacobs
Apr 21, 2023
Although many industries continue to struggle with the after-effects of COVID-19, perhaps no segment of the economy has suffered as extensively as the long-term care industry. According to the American...
Just a bologna sandwich
By
Jacqueline Vance, RNC, CDONA/LTC
Jan 17, 2023
I admit I am a bit of a foodie. If there is a show about gourmet food, especially with a competition, I’m pretty sure I’m going to watch it. Everything from “Top Chef,” “Mixology,” “Iron...
AI is everywhere! Addressing the legal risks through contracting
By
Neville M. Bilimoria
Jul 21, 2023
You can’t look in the news or see social media posts each day without hearing about artificial intelligence in healthcare. In fact, the advancements in AI in healthcare are making leaps and bounds, seemingly...
If only nursing homes were banks
By
Brendan Williams
Mar 17, 2023
I went to high school in Iowa, where 19 nursing homes closed in 2022 alone. Surely, you might think, this has prompted a federal response.It isn’t. Instead, the federal government has chosen to bail...
Robots running senior care? Not exactly — yet
By
Neville M. Bilimoria
Apr 17, 2024
With all the problems long-term care is grappling with and focusing on, sometimes it is harder to see even bigger problems down the road. Right now, senior care facilities are grappling with staffing shortages...