Face it: It’s easy to complain. About the boss, about the weather, about “the system.” And if you toil in long-term care, it’s really easy to fire up a narrowed down complaint list targeting two...
It’s time for long-term care to do more with more
By
James M. Berklan
Sep 15, 2022
Like a schoolyard bully who’s yet to meet his comeuppance, COVID-19 has forced us to put our dukes up and figure out better ways to survive.
Now here’s how you celebrate ‘The Voice’ (the original one)
By
James M. Berklan
Jun 10, 2015
There’s a reason you go back to your favorite restaurant, television show or shoe store. They’re good, and you can count on them being good. That’s how I feel about the public relations...
Nice try, but no cigar
By
James M. Berklan
Aug 31, 2010
Upon the initial reading, it appeared that Skilled Healthcare, the tenth-largest skilled nursing provider in the United States, had a good beef. Apparently the jury that slammed it with an eye-popping...
The ugly truth about your neighbors and COVID-19
By
James M. Berklan
Jun 26, 2020
The coronavirus pandemic has exposed many uncomfortable truths about serving seniors.
Long-term care insurance proving easy to ignore
By
James M. Berklan
Sep 05, 2012
Long-term care insurance sellers must feel a bit like broccoli farmers under the first George Bush presidency. They’re not getting the love the feel they deserve.
It’s not just you: Everything’s hard about Phase 2 Requirements of Participation
By
James M. Berklan
May 23, 2018
An interesting phenomena occurred Tuesday when we asked providers for the toughest part of complying with Phase 2 provisions of the Requirements of Participation.
Hoping for some ‘observation stay’ sanity
By
James M. Berklan
Apr 10, 2013
It was welcome news Tuesday to learn that the confirmation hearing for the person who could officially wind up holding the purse strings for most nursing home payments was civil. Even better was the nominee...
And the Long-Term Care Newsmaker of the Year is …
By
James M. Berklan
Dec 21, 2017
There’s never been a newsier time in the world of senior care. Numerous huge issues and personalities have shaped the last 12 months. But there’s one clear choice for who should be “The...
Competency Final Rule elements in focus at March 26 webinar
By
James M. Berklan
Mar 16, 2020
“Competency is Critical … 2.0” is the title of a March 26 webinar that will help providers on their way to better care and compliance with nursing homes’ Final Rule. The hour long session will...