Young adults in long-term care: the canaries in the coal mine
By
Eleanor Feldman Barbera, Ph.D.
Jul 11, 2008
The presence of young adults in long-term care in a way is helping better prepare facilities for the self-empowered baby boomers. Here are some recommendations for facilities to help improve the care they...
Contending with employees’ pandemic-related stress
By
Eleanor Feldman Barbera, Ph.D.
Oct 06, 2020
Be sure to include inadequate emotional support of staff around pandemic-related stresses to the long list of failures regarding lack of investment in long-term care staff.
The psychology behind good customer service (and why it’s more important than you think)
By
Eleanor Feldman Barbera, Ph.D.
Jun 12, 2014
We may talk about the term “customer service” and ask our staff members to avoid public arguments in front of residents and family members. But nevertheless, volatile situations happen every...
McDonald’s versus long-term care: How nursing homes can compete for staff
By
Eleanor Feldman Barbera, Ph.D.
Sep 22, 2020
Recent calls1, 2, 3 for an increase in nursing staff levels may have providers wondering how to accomplish this. Under normal circumstances it can be challenging to find qualified individuals; the pandemic...
7 employee wellness ideas for the holidays (and beyond)
By
Eleanor Feldman Barbera, Ph.D.
Dec 08, 2015
After a staff training on reducing burnout in long-term care last week, a look through the evaluation forms was illuminating. A significant number of attendees — mostly nursing aides, nurses, and environmental...
Working on how to communicate in facilities
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2014
Transitions between care settings are getting more scrutiny than ever before. So thank goodness for new guidelines designed to help smooth them out. Still, we need all the help we can when it comes to...
Improving the treatment of mental health issues in nursing homes
By
Eleanor Feldman Barbera, Ph.D.
Jun 01, 2010
More attention should be paid to nursing home residents’ mental health, an important but often overlooked aspect of care.
Is your facility prepared for returning families?
By
Eleanor Feldman Barbera, Ph.D.
Mar 02, 2021
If all goes well, over the next few weeks there will be an increasing number of family members visiting their loved ones in the nursing home, many for the first time in a year. Along with the joy and relief...
Why it’s impossible to maintain prior levels of care quality, and what to do about it
By
Eleanor Feldman Barbera, Ph.D.
Apr 24, 2018
Residents and their family members are likely to expect that when they enter long-term care, staff members will provide compassionate medical treatment. Instead, what they frequently find are stressed...
Ageism of elders affects their LTC experience
By
Eleanor Feldman Barbera, Ph.D.
Aug 13, 2019
Most nursing home residents I’ve encountered ironically have their own prejudices about aging and older adults. This is harmful in a variety of ways.