Enhancing organizational communication improves outcomes, reduces adverse incidents
By
Eleanor Feldman Barbera, Ph.D.
Jun 05, 2018
There will always be adverse events in any health system, but strengthening communication between team members and between different levels within the organization can improve outcomes and reduce the likelihood...
To reduce burnout and turnover, improve family-staff relationships
By
Eleanor Feldman Barbera, Ph.D.
May 22, 2018
People who travel tend to be happier with their jobs and companies than those who don’t. This is a research finding that long-term care managers and operators definitely should heed.
The ticklish balancing act: Resident rights vs. care quality
By
Eleanor Feldman Barbera, Ph.D.
May 08, 2018
Balancing the rights and desires of residents with the need of the facility to avoid citation and litigation can be very tricky, but the payoff can be definitely worth it when done right. Here’s...
Why it’s impossible to maintain prior levels of care quality, and what to do about it
By
Eleanor Feldman Barbera, Ph.D.
Apr 24, 2018
Residents and their family members are likely to expect that when they enter long-term care, staff members will provide compassionate medical treatment. Instead, what they frequently find are stressed...
Using technology to improve care, reduce costs
By
Eleanor Feldman Barbera, Ph.D.
Mar 27, 2018
At Maimonides Medical Center, 24 frail older adults were taught to use laptops so that they could manage their health information from home. The technology facilitated communication between patients and...
New perspectives on aging and healthcare
By
Eleanor Feldman Barbera, Ph.D.
Mar 13, 2018
Three new books on aging and healthcare recently crossed my desk, each with completely different takes on our industry. Each has merit for anyone involved with senior care.
Enhancing quality of care through design
By
Eleanor Feldman Barbera, Ph.D.
Feb 13, 2018
Incorporating the principles of accessible design into long-term care creates communities where inclusion and independence are emphasized. Good for those who do it.
Help in your backyard
By
Eleanor Feldman Barbera, Ph.D.
Jan 30, 2018
Amy Gotwals, the Chief of Public Policy and External Affairs at the National Association of Area Agencies on Aging, kicked off the 28th Annual Aging Conference in New York City last week, held at the New...
Self-disclosure: What your staff needs to know about revealing personal information to residents
By
Eleanor Feldman Barbera, Ph.D.
Jan 16, 2018
Disclosing your personal information can be a good way to establish a more intimate connection with residents but there also can be unintended and unwanted consequences to revealing such details.
4 ways to revamp work culture in the new year
By
Eleanor Feldman Barbera, Ph.D.
Jan 02, 2018
Ahhh. A new year. It’s time for a fresh start, the chance to take life in a different direction. Whatever our roles in long-term care, there are steps each of us can take to enhance the way we treat...