Your CRM isn’t enough: How a digital admissions platform can help
By
Darren Mathis
Apr 09, 2018
A customer relationship management (CRM) system is an integral part of the sales process in a successful senior living community. While it has a number of capabilities essential to managing the resident...
Do your employees have a clear line of sight to what matters most?
By
Nancy Anderson, RN, MA
Jun 12, 2018
“I have a clear understanding of the goals and priorities of the organization.” Would your employees agree with this statement?
Is anyone listening?
By
Nancy Anderson, RN, MA
Aug 05, 2016
In my last blog, I shared some thoughts about people-focused managers as a key factor in creating a culture of engagement.
Caregiving in the ER – Part 2
By
Bob Bua and Charlotte S. Yeh, M.D.
Nov 07, 2012
Family caregivers and family members needing emergency care are growing in number, and their combined impact is becoming evident to long term care professionals. Here are tips to help them in their time...
GPOs help LTC facilities navigate rising costs
Dec 16, 2015
Healthcare group purchasing organizations are on the front lines of helping their long-term care facility partners confront these new challenges.
How to make the resident move-in process as easy as possible
By
Michael Slovin
Mar 26, 2018
Moving is not fun. It’s stressful and exhausting, and when everything is finally into your new place, you’re left with a world of cardboard, furniture placement that needs adjusting, and an...
Give nurses and CNAs a helping hand
By
Martie Moore
Oct 06, 2014
Writers rely on pen and paper. Carpenters count on a hammer. Ask a healthcare worker what their most valuable tool of the trade is and they’ll tell you – it’s all about their hands.
Be ready for flies this spring
By
Greg Baumann
Apr 25, 2013
You may have noticed lately that there is more than spring in the air. With the warmer weather comes a wealth of pest activity, which can include flies looking for a free meal at your long-term care or...
Giving nurses and CNAs a helping hand
By
Martie Moore
Oct 06, 2014
Writers rely on pen and paper. Carpenters count on a hammer. Ask a healthcare worker what their most valuable tool of the trade is and they’ll tell you – it’s all about their hands. When...
CDC releases HAI Data: How are we doing?
By
Jacie Volkman, MPH, CIC
Jul 16, 2014
For many years, healthcare institutions have been focused on different ways to decrease HAIs, as federal reimbursement initiatives loomed. So, what does this report card tell us? We’ve come a long...