Among the police, it’s known as the blue wall of silence. This unwritten rule regularly comes into play when a fellow officer’s errors, poor behavior or possible crimes are under scrutiny....
What’s in a name? We’re about to find out—maybe
By
James M. Berklan
Jan 02, 2011
Hope you have a pencil handy with your scorecard at home. One with a good eraser.
Paging Dr. Google
By
Aug 30, 2016
Experts recently squared off on the use of medical websites, and whether they can help keep patients engaged in their care or run the risk of misinforming them about serious medical conditions (and annoy...
Hungry for a breakthrough
By
Nov 24, 2015
Study findings that are applicable to people’s daily lives, like sleep and exercise, are good. Incorporating emotions or heart, as I’ve written about previously, works too. But the best way...
Disaster or learning opportunity?
By
James M. Berklan
Dec 15, 2017
It pays to know that amid the byzantine architecture of the Department of Health and Human Services there are QIN-QIOs. That’s Quality Innovation Network-Quality Improvement Networks for those with...
Full speed ahead as Sloan closes in on first anniversary atop LeadingAge
By
James M. Berklan
Oct 27, 2016
Nine months after landing at the top of the LeadingAge letterhead, Katie Smith Sloan makes it clear she’s only getting started.
Summer blockbusters, and some films you want no part of
By
James M. Berklan
Jul 07, 2014
With another huge movie weekend behind us, it’s a good time for providers to exhale in relief. Or wonder anxiously if they have, in fact, been on camera themselves. Especially if Mike DeWine is the...
It’s easy to spot potential winners with PDPM
By
James M. Berklan
Jan 30, 2019
Amid all the anxiety, great opportunities exist for providers with the introduction of the Patient-Driven Payment Model.
Cues from canines in dementia research
By
Elizabeth Newman
Feb 12, 2016
There’s debate in the Leis/Newman households over the intelligence of the family basset hound, Daisy Mae. My mother believes Daisy Mae is purely food-driven, rather than intellectually gifted. I...
Rooting out the cause of a cat problem
By
Elizabeth Newman
Mar 24, 2017
Hearing the phrase “root cause analysis” always strikes a bit of fear into my heart because it always seems to be a complex process. In long-term care, this is often framed as not only knowing...