GoFundMe campaign covers nurse’s fine, but should it ever be paid?
By
James M. Berklan
Apr 20, 2017
The saga of nurse Carolyn Strom has been one of our most popular over the last six months. She is, of course, the Canadian who vented about her grandparents’ healthcare on Facebook and was fined...
The inside story on long-term care
By
Elizabeth Newman
Mar 20, 2012
One of the popular drumbeats in long-term care is about the importance of “telling our story.” But if you go to look for a literal story, you may find yourself coming up short.
The cultural symbols of an engaging workplace
By
Nancy Anderson, RN, MA
Dec 05, 2016
When leaders recognize a “disconnect” between organizational values and visible symbols, they can make changes that align symbols with values.
The love story of Boris, Pumba and nursing home residents
By
Elizabeth Newman
Feb 12, 2015
It’s hard to follow the love story around Rusty the dog, which we ran last Valentine’s Day for our faithful readers. But I thought it was worth trying with the story of Boris and Pumba.
“They know me. They remember who I am.”
By
Beth Sanders
Nov 21, 2012
The life story is not a “nice to have” document – it is essential to delivering quality. If memory loss begins and progresses, the details of his or her life story would serve as the...
Stories in action: Sign language and lilacs
By
Julie Thorson
Jun 20, 2018
Story telling centers us, grounds us and reminds us why we do the work we do.
Nursing homes and loopholes, a love story
By
John O'Connor
Aug 31, 2015
You can bet that nursing home-hired actuaries, lawyers, consultants and other assorted bean counters are going over new rules with a fine-tooth comb. They are looking for the next generation of potential...
What makes a good visit? Good staff
By
Elizabeth Newman
Jan 08, 2013
The real story in long-term care centers lies in the actions of employees.
Resident stories lurk within objects
By
Elizabeth Newman
Aug 10, 2018
It was the teddy bear that first grabbed my attention.
The real story behind the Pope’s resignation
By
Shannon McIntyre Hooper
Feb 18, 2013
We have learned from our grandparents, great-grandparents, and even older ancestors about what it means to age. Understanding the past is the best way to understand the future, right? Not in this case.