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According to a psychologist at the University of Bonn, recognizing people’s emotions positively affects income, namely because these people in a business environment are able to care and deal with...

The quickest, and most dangerous, way to dismiss the concept of telemedicine in long-term care is to envision it as a physician or nurse sitting in front of a computer with an elderly resident on the other...

In life, as Donald Rumsfeld once said, there are known knowns, known unknowns and unknown unknowns. This may sound like gobbledygook, but it’s actually relevant to business and long-term care.

Coming from a long line of folks who hate to throw anything away, culling more than 250 books this summer from our house has been physically painful. But the cleaning also has resulted in some unexpected...

A NADONA presentation focused on preparing documentation and audits spent time diving into the way MDS managers are treated — and it doesn’t look great.

What do the meat and poultry industry and long-term care have in common, other than often dealing with turkeys? It turns out both have challenges in hiring semi-skilled workers, which is addressed in a...

It’s tough for nursing homes to attract good certified nursing assistants or aides. It’s even harder when rumors abound about the mistreatment of those on the lower end of the power and pay...

Two incidents featured recently in the New York Times have provoked thought about inclusion in long-term care settings. Both are seriously depressing when we consider how much our industry promotes the...

Far and away, the most pleasant conference experience I have had was in Anaheim, CA, last week, where NADONA held its annual conference. That is because of the Disney experience, and the fact it brings...

As I suspect of most journalists, I’m an eavesdropper. Recently I heard a pizza shop employee say to another employee, “No one was being honest with her,” and the other employee said,...