The theory of improving function in China is overshadowed by the focus on comfort, reducing pain, and providing as much rest as possible. From a cultural standpoint, the family dynamics are very different...
‘American Idol’ meets assisted living
By
Liza Berger
May 28, 2010
You can call them assisted living’s “idols.” About a dozen employees of assisted living facilities auditioned and won spots to sing a song commissioned by the Assisted Living Federation...
How to deal with the end of an era in skilled nursing
By
James M. Berklan
Feb 02, 2023
The end of an era, it appears, is truly upon us. For an industry buckled by historic labor shortages and operating costs, this is no occasion to cheer.
Why it’s impossible to maintain prior levels of care quality, and what to do about it
By
Eleanor Feldman Barbera, Ph.D.
Apr 24, 2018
Residents and their family members are likely to expect that when they enter long-term care, staff members will provide compassionate medical treatment. Instead, what they frequently find are stressed...
Working on how to communicate in facilities
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2014
Transitions between care settings are getting more scrutiny than ever before. So thank goodness for new guidelines designed to help smooth them out. Still, we need all the help we can when it comes to...
Recovering or healing?
By
Julie Thorson
Oct 13, 2021
Does acceptance of “what is” indicate defeat? For a leader with competition as one of her top five strengths, I’ve struggled with this question the last few months. Maybe you have also. To...
Is your work during the pandemic worth less than a penny? You bet
By
James M. Berklan
May 14, 2021
How does two-tenths of one penny sound as a reward for all you’ve endured? I say it’s a good start and take it for what it’s worth.
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
Therapy and the COVID fog
By
Renee Kinder
Jul 04, 2020
COVID-19, we are navigating your blinding and winding path and will arise from grips stronger than ever.
These caregiving heroes need a tune, and some words to go with
By
James M. Berklan
Jan 08, 2020
If anyone deserves their own triumphant chorus, it’s clearly these professional caretakers. America agrees.