Work with your pest management professional to implement an Integrated Pest Management (IPM) program to make sure pests aren’t given easy entry. By eliminating attractants in this area, an IPM approach...
Enabling conflict-free case management
By
Frank Spinelli
Jan 29, 2014
As our population ages and the number of people with disabilities increases, the demand for long-term services and support will surge. Meeting this demand requires a continuum of LTSS, and one of the most...
Choosing a medical equipment service provider
Jan 24, 2014
Alarms sound or warning lights go on. You realize that continued use of this equipment will lead to more extensive damage or possible breakdown and eventual replacement. As the nursing home administrator...
Preventing hospital bounce-backs
Jan 17, 2014
All organizations should be aware of their rehospitalization rate and should be addressing this in their QAPI meetings – why did they go out, what could have been done to prevent it, was there a...
Is LTC the next frontier for ACOs?
By
James Vasquenza
Jan 15, 2014
The Patient Protection & Affordable Care Act is transforming healthcare delivery from a fee-for-service to a reward-for-quality model. Working together, healthcare providers now need to follow patients...
Evaluating your packaging strategy
By
Rich McKeon
Jan 03, 2014
Making decisions to outsource nonsterile packaging to a reputable, trusted partner frees up internal resources to address sterile packaging needs.
7 ways to improve resident satisfaction
By
Chris Magleby
Dec 30, 2013
As a leader in customer satisfaction research, care providers often ask us for one or two best practices that will improve their customer satisfaction ratings. These inquiries led us to conduct an in-depth...
Helping the holiday blues
Dec 27, 2013
December is a festive time of the year for most Americans. Holiday parties are in full swing and families unite for food, presents and companionship. Unfortunately, not everyone is in a celebratory mood...
When it comes to quality care, stop looking for your fairy godmother
Dec 23, 2013
Providers must look within their own staff and to external resources to improve care. Given the tools, resources, education and opportunity to participate, I’ve learned employees want to do a good...
Making sure medical equipment is in compliance
By
George H. Landauer
Dec 16, 2013
All long-term care and other healthcare facilities should have a proper Medical Equipment Management Program in place. With budgetary issues, staff cutbacks and decreasing reimbursements, many facilities...