The Five Star Report, once again, in the SNF spotlight
By
Steven Littlehale
Sep 24, 2014
The Five Star Quality Rating System takes the spotlight on the front page of the New York Times and the top of the news cycle, kicking off other publicity and political pressure. Regardless of any of the...
Remembering Philip Seymour Hoffman, long-term care firebrand
By
Tim Mullaney
Feb 11, 2014
When Philip Seymour Hoffman died on Feb. 2, the world lost one of its great actors — and one of the most persuasive voices to speak out about the pitfalls of the changing long-term care system in the...
Tele-ing it like it is: We’ve got a lot to learn
By
James M. Berklan
Mar 15, 2018
On its face, this process seems so simple, especially given technology advances lately. Kids do it, even grandmas and grandpas are doing it. So why can’t the U.S. medical community do it better?
Understanding tinnitus in residents
By
Lauren Conte
Dec 08, 2017
Roughly 20 million people struggle with chronic tinnitus, while 2 million have extreme and debilitating cases.
Maybe you don’t want to be in that preferred network …
By
Steven Littlehale
Jan 23, 2017
When it comes to contemplating joining caregiving networks, maybe you have more in common with the hospital than you think. Poor-performing hospitals tend to coexist in the same market as poor-performing...
Reasons to consider using a marketing communications agency
By
Brenda Hurtado
Aug 21, 2015
Whether it’s an occupancy issue, a new competitor, an expansion project or raising awareness about a new development, an approach involving integrated communications is the most efficient and effective...
Baseline proficiency for success with managed care payers
By
Susie Mix
Mar 11, 2024
Setting up a building with proficiencies in working with managed care payers is a key to success at this midpoint of the 2020s. Fifty-one percent of Medicare-eligible Americans are covered by Medicare...
Addressing residents’ deepest fear
By
Eleanor Feldman Barbera, Ph.D.
Feb 03, 2015
If we address new residents’ hidden concerns, we can better show them we understand and care about how they feel. We can enhance their experiences upon entering our organizations and can market our...
Using a GPS-like system for residents
By
Deb Banton
Oct 22, 2014
Many seemed geared toward traditional nursing homes, but I envisioned a different kind of care, and I felt I needed a different kind of technology.
Resilient design: Building long-term care facilities
By
Curt Fessler
Feb 18, 2014
Resiliency demonstrates the ability to recover or adapt to change — to withstand external influence and become healthy again after disaster strikes. A community’s ability to be resilient is both...