Humanizing the workplace: Person-centered care requires a person-centered workplace
By
Nancy Anderson, RN, MA
Aug 31, 2018
When leaders create a caring work environment, employees in turn, are more willing and able to create a caring environment for patients and residents. It behooves us to create a person-centered workplace.
This is what your employees want
By
James M. Berklan
Jul 08, 2015
What persists and cannot fade, despite the best erasure efforts of days on a cross-country train, weeks of total detachment from the Internet and phone signals, AND 65 miles of arduous backpacking in mountains...
The boss at CMS has some nice things to say about regulations
By
John O'Connor
Jan 22, 2018
It appears there may be some good news ahead, courtesy of the boss at the Centers for Medicare & Medicaid Services.
Be careful about showing appreciation during unstable times
By
Paul White
Oct 21, 2016
Sometimes well-meaning supervisors (and sometimes leaders who don’t want to do the hard work of dealing with problems) try to use appreciation as a “quick fix” for deeper issues that...
It is what it is until it isn’t
By
Kevin McMahon
Feb 02, 2015
I first heard, “it is what it is” from a tough-as-nails corporate nurse in a meeting held some 13 years ago. The reality was that we did not have a lot of room to negotiate the terms of whatever...
Thinking like a hospital
By
Elizabeth Newman
Mar 21, 2013
A provider conference session this week was called “Using War Games to Cope in Uncertain Times.” Its subtitle could have been “Act Like a Long-Term Care Organization, Think Like a Hospital.”
Stimulus package ‘so far so good’ for nursing homes
By
Liza Berger
Jan 27, 2009
OK, so it’s my birthday. Perhaps it’s because of all the attention (and presents) I’ve been getting, but I sense some good things on the horizon—at least in Washington. I’m speaking specifically...
Why your resident engagement metrics aren’t working
By
Charles de Vilmorin
Jan 22, 2018
A community cannot simply use a non-drug intervention and anticipate immediate results and a person-centered status.
Will governors ride to providers’ rescue?
By
James M. Berklan
Aug 03, 2017
Now that the U.S. Senate has apparently decided to make healthcare somebody else’s problem, I suggest keeping an eye on another pack of politicians: the governors.
Becoming wide awake about the dangers of sleeping pills
By
Elizabeth Newman
Jan 15, 2013
There are some people who are able to fall asleep as their head is hitting the pillow. Then there are the rest of us. And if you don’t think you know any of us, you’re probably wrong.