Feed your marketers, they’re probably starving. Sorry, this won’t be as easy as dialing Domino’s … I don’t mean LTC marketing executives are starving for food, but that they...
Frontline, Emeritus and the question of empathy
By
Tim Mullaney
Aug 20, 2013
It’s easier to have empathy for people if you know specific things about them. Long-term care providers know this, and it is behind many valuable programs to learn more about residents’ lives....
Stop claiming ‘resident rights’ in discrimination cases
By
Elizabeth Newman
Oct 09, 2017
Administrators wiser than me have offered advice on what to do when there’s a racist resident.
The key to keeping employees around? Kindness
By
Jun 27, 2017
We talk a lot about employee retention in this industry — and I mean a LOT. With the current employment climate of the sector, it would be unwise not to. Here’s a key to it.
The value of RN-to-BSN programs
By
Elizabeth Newman
Sep 26, 2017
The idea of a BSN programs should be a big draw to long-term care RNs.
The politics of why long-term care leaders are smiling
By
James M. Berklan
Nov 30, 2016
Sometimes when things go wrong, they’re right. Oh, so right. That’s the position long-term care professionals now find themselves in — or at least hope they do.
‘Derek’ returns, focuses on nursing home privacy
By
Tim Mullaney
Jun 03, 2014
When the Ricky Gervais show “Derek” hit Netflix last year, I sat down to check out an episode and ended up binge-watching the whole season, captivated by the storylines set in an English nursing...
Patient identifier systems need to move beyond the name game
By
Elizabeth Newman
Jul 01, 2016
When I became engaged to my wonderful husband, I spent a fair amount of time debating what to do with my last name. There were philosophical discussions around feminism, identity and what it means to be...
Should we all want to die at 75?
By
Tim Mullaney
Sep 30, 2014
Nursing homes would be put out of business if scientists discover how to stop the aging process, McKnight’s Editorial Director John O’Connor wrote in his blog yesterday. But the reverse is...
Recruitment and retention tips direct from frontline workers
By
Aug 02, 2017
Long-term care managers need to understand what they can do to make their workplaces as employee-centered as possible — or risk losing out on the best workers, experts and front-liners alike emphasized...