Last time, I wrote about pig bladders, and how they can help bolster the courage of your convictions to innovatively solve any long-term care challenge. So I think you’re definitely ready for a frank...
GoFundMe campaign covers nurse’s fine, but should it ever be paid?
By
James M. Berklan
Apr 20, 2017
The saga of nurse Carolyn Strom has been one of our most popular over the last six months. She is, of course, the Canadian who vented about her grandparents’ healthcare on Facebook and was fined...
Customer service at its finest?
By
Jean Wendland Porter
Apr 14, 2017
I’ve had the privilege to speak with two different medical entities today and wanted to share the experience with my readers and colleagues.
How secure messaging helps LTC patients
By
Galina Datskovsky
Apr 10, 2017
In order to maintain consistent and quality care, high levels of communication are required between the skilled nurses, physicians, as well as the patient’s family who make up the immediate care...
The broken record of bad public relations
By
Elizabeth Newman
Apr 07, 2017
If there’s an area that I would argue is as bad as it was when I wrote about it in 2012, it would be how-long term care operators handle a public relations crisis.
Consumerism will drive healthcare’s future
By
Erin Shvetzoff Hennessey and Preston Gee
Apr 03, 2017
It seems that in 2017, a day doesn’t go by without reports of turbulent changes in store for our healthcare system.
Keeping the glass half full
By
Mar 29, 2017
If you need a little encouragement to stay positive next time something goes awry, look no further than this story from the New York Times.
Enthusiasm and ingenious inventions at the NYC Aging2.0 Global Startup Pitch Event
By
Eleanor Feldman Barbera, Ph.D.
Mar 28, 2017
Moving beyond the development of medical products for seniors, Aging2.0 seeks to facilitate collaborations between senior care providers and entrepreneurs to create products and services that can be integrated...
Duct tape solves long-term care crisis
By
Gary Tetz
Mar 23, 2017
“Astonished” doesn’t even begin to cover the feeling. “Disappointed” is also woefully inadequate. To describe a recent, very public, wardrobe humiliation that occurred in...
Hit the road with your staff
By
Elizabeth Newman
Mar 17, 2017
The most delightful story in politics this week leads us to some great tips for getting to know your co-workers better, and includes a reference to Willie Nelson. What could be better than that?