Reporting direct care hours is nothing new, but the Affordable Care Act takes it to the next level with mandatory quarterly electronic submission of staffing and census data. This focus on staffing ratios...
When the caregiving glass is half-empty
By
Elizabeth Newman
Mar 13, 2012
The prevailing wisdom in healthcare is that a family member’s inability to accept a loved one’s impending death or a dire prognosis relates to miscommunication. A new study turns this on its...
How a 90-year-old eldercare organization acts like a startup
By
Natalie Foley
Jun 05, 2013
Organizations beginning innovation initiatives often have a few common questions: Where should the initiative be housed? How do we host brainstorming sessions? How do we begin launching initial projects?...
Importance of being social in a nursing home
By
Jennifer Petrea, RN
Jun 27, 2014
How important is social support as one ages? You may find that this is not an easy question to answer. Most people do not choose isolation and loneliness versus spending time with companions.
7 ways to improve resident satisfaction
By
Chris Magleby
Dec 30, 2013
As a leader in customer satisfaction research, care providers often ask us for one or two best practices that will improve their customer satisfaction ratings. These inquiries led us to conduct an in-depth...
Hollywood needs to ‘wise up’
By
Stuart Greenbaum
Apr 09, 2018
Who better to tell Hollywood to “wise up” than the California Commission on Aging, the state’s leading advocate for healthy, purposeful longevity?
Is your compliance officer on speed dial?
By
Margaret Scavotto
Feb 24, 2016
At most healthcare facilities, the compliance officer is very busy, as are the administrator, privacy officer, security officer, and the person in charge of purchasing and contracting.
Caregivers are going to need a sturdy surfboard
By
Mary Gustafson
Jul 12, 2012
The good news is that the Affordable Care Act has much to offer people with mental illnesses. The bad news is that even with the law’s policies, the U.S. health system is still woefully unprepared...
Embracing new technology
By
Robert Kerr
Feb 01, 2013
It is no secret that the long-term care industry has been a relatively late adapter of technological advancements. But interest from vendors, provider demand and a growing number of tech-savvy residents...
Full code: Discussing advance directives
By
Eleanor Feldman Barbera, Ph.D.
Jun 07, 2016
Assistance in creating a “good death” is a fundamental task of any organization working with elders and may be addressed by a number of team members singly or in combination. Since these discussions...