No time like the present to grab mouse by the horns
By
James M. Berklan
Apr 01, 2008
It’s April. Do you know where your year has gone? That’s not entirely a rhetorical question because even if your fiscal year isn’t nearing an end, you could have reason to be feeling...
Manganos’ verdict hardly a bright shining moment
By
James M. Berklan
Oct 01, 2007
Exactly six months ago in this space I wrote that the trial of Sal and Mabel Mangano could turn out to be an excellent opportunity for them, and nursing homes in general, to shine. Dire circumstances often...
The message is perfectly clear: Too often we aren’t
By
James M. Berklan
Sep 01, 2007
The telephone call came from the doctor’s office. I wasn’t put off too much that an office worker was on the line instead of the doctor or nurse. I was anxious to get the test results.