Helping your LTC community cope in the wake of Hurricane Sandy
By
Eleanor Feldman Barbera, Ph.D.
Nov 07, 2012
In the aftermath of Hurricane Sandy, long-term care facilities may be wondering how to help their own residents, families, and staff members or those directly affected by this devastating storm.
Journey to performance excellence
By
John B. Goodman
Jun 29, 2015
Every morning, team members at our corporate office, and at all of our communities across the nation, attend a stand-up meeting, recommitting themselves to embrace a culture of unparalleled service.
The importance of informed consent in antipsychotic regulations
By
Karen Robson
Mar 16, 2022
Informed consent is not consistently interpreted in regards to the use of drugs such as antipsychotics in nursing home residents with dementia.
GAO gets it right with need for more IT
By
Cynthia Morton
May 10, 2017
It’s good to have a “big dog” recognize that the long-term and post-acute care sectors should be given more help with information technology and exchange.
Information technology interoperability: How to get it right in LTPAC
By
Robert C. Davis
Oct 14, 2011
To enhance facility communications with other providers and vendors while improving patient care, one of the most important information technology considerations must be interoperability. There are varying...
Conversations nursing home management should not have via emails
By
Howard Kurman
Jun 09, 2014
There have been countless nursing home managers, supervisors, and even HR executives, who have committed impolitic comments about employees in email messages. Those comments often become evidence in cases...
Your CRM isn’t enough: How a digital admissions platform can help
By
Darren Mathis
Apr 09, 2018
A customer relationship management (CRM) system is an integral part of the sales process in a successful senior living community. While it has a number of capabilities essential to managing the resident...
The gray area of liability
By
Eugene Solomon
May 15, 2013
Assisted living companion services and the relationship between the community and the company is not always articulated and formalized. Policies and procedures, especially related to emergency response,...
Software can make QAPI compliance a snap
By
Jay Hamilton
Dec 18, 2017
Like so many other advances, the Quality Assurance and Performance Improvement mandate from the Centers for Medicare & Medicaid Services is both a blessing and a curse for nursing homes.
McKnight’s webcast to take providers to (DAB) court
By
James M. Berklan
Jun 23, 2014
Providers will get a close look at and understanding of how they can challenge survey findings before an administrative law judge at a McKnight’s webinar. “So you want your day in court: Lessons...