Compassion from LTC managers? Only if they want better resident care, lower liability risks
By
James M. Berklan
Feb 02, 2017
A funny thing happened in the making of a recent insurance company analysis of claims in the aging services market: a primer broke out on how to achieve better healthcare and liability outcomes by creating...
Quick, somebody grab the cue cards for this nursing home starlet
By
James M. Berklan
Feb 09, 2024
The importance of staying on message is pretty clear to most people in business and, of course, politics. There’s nothing like a unified front to send a clear message. In fact, most believe it’s imperative.
Nurses gaining power … LTC style
By
James M. Berklan
Apr 17, 2013
How could we not see it coming? That’s the question I asked myself Tuesday.
Who’s easier to beat up on than nursing homes? No one
By
James M. Berklan
Apr 19, 2024
When historians look back on the 21st century, many lessons will be learned. Among them, the importance of maintaining a good reputation and image.
When bad policies get due notice
By
James M. Berklan
Feb 22, 2012
You can thank some boneheaded long-term care executives from across the pond for the latest black eye to your profession.
Nurse’s heroics go viral (and she’s one of us!)
By
James M. Berklan
May 02, 2019
Tiffany Lehman did long-term care nurses everywhere proud last week when she saved a baby’s life while in flight. This week, the rest of the world is finding out more.
Providers grapple with CMS ‘rule’
By
James M. Berklan
May 03, 2011
The Centers for Medicare & Medicaid Services has a lot of long-term care providers shaking their heads. They’re not sure they heard one of CMS’s latest proposed rules right.
Of admissions, knitting and bandwagons: CLASS danger
By
James M. Berklan
Feb 23, 2011
Supporters of the CLASS Act were cringing this week, just as they were two weeks ago when McKnight’s reported on some loaded remarks from the nation’s Medicare and Medicaid top overseer.
How’s your mood nowadays? We’re going to find out
By
James M. Berklan
Jul 22, 2021
Long-term care providers start every day behind the 8-ball, as one recently retired association executive wrote to great notice not long ago on mcknights.com. That’s a heck of a premise to begin with,...
A sweep of genius in long-term care procurement
By
James M. Berklan
May 09, 2012
Just say “cheese” was my first reaction when I saw the notice.